Privacy policy
This Privacy Policy explains the ways personal information may be collected, processed, used, and disclosed when individuals access the medicube.us website, browse its pages, interact with its features, or purchase products through the online store. It also describes certain choices and rights that may be available to customers regarding their personal information and explains how to contact the company with privacy-related questions or requests.
When visitors access the website, certain technical and browsing details may be collected automatically. This information can include the type of browser being used, the device’s Internet Protocol address, its time zone, and information about cookies or similar technologies stored on the device. Additional details may be gathered about the pages viewed, products explored, links or search terms that directed visitors to the website, and the ways individuals interact with its content. These technical and usage details are referred to collectively as device information.
Several technologies may be used to collect this information. Cookies are small data files stored on a computer or other device that can contain identifiers and help a website recognize or remember certain browsing activity. Log files record events and technical information associated with website visits, including IP addresses, browser details, Internet service providers, referring pages, exit pages, and timestamps. Web beacons, tracking pixels, and tags may also be used to understand how visitors navigate the website and interact with particular content.
When a customer places an order or begins the purchasing process, additional information may be requested to complete the transaction. This can include the customer’s name, billing address, delivery address, payment-related details, email address, and telephone number. This transaction-related information is referred to as order information. In this policy, the term personal information includes both device information and order information.
Order information is primarily used to process and fulfill purchases. This may involve confirming transactions, arranging delivery, handling payment procedures, and sending invoices or order confirmations. The information may also be used to communicate with customers, review transactions for possible fraud or security concerns, and provide product information or promotional messages when consistent with the preferences customers have expressed. Device information helps identify suspicious activity and supports website maintenance, performance analysis, and improvements to the overall browsing experience. It may also be used to evaluate how visitors interact with the website and measure the effectiveness of marketing campaigns.
Information collected through the website, mobile applications, or other third-party sources may be combined when necessary for the purposes described in this policy. Personal information may also be transferred to or accessed by affiliated companies located outside the United States, including entities in the Republic of Korea. Other countries involved in storing or processing information may have privacy laws that differ from those in a customer’s place of residence. By using the website, customers acknowledge that information may be transferred internationally as described in this policy.
Certain services provided through the website may be operated by external companies. Payment processing, for example, may be handled by third-party providers such as PayPal or Google Pay. Full credit card and bank account details are handled by the relevant payment provider rather than stored or directly accessed by the website operator, as described in this policy. Customers should also be aware that information voluntarily submitted through public-facing features, such as product reviews or question-and-answer pages, may be visible to other visitors. Care should therefore be taken when sharing personal details, location information, or other sensitive content in publicly accessible areas.
Personal information may be shared with service providers that help operate the online store and support the activities described above. Shopify provides the underlying ecommerce platform, while Google Analytics may be used to understand website traffic and visitor behavior. Information about Shopify’s privacy practices is available at https://www.shopify.com/legal/privacy. Details about Google’s privacy practices can be reviewed at https://www.google.com/intl/en/policies/privacy/. Visitors who wish to limit Google Analytics tracking can consult https://tools.google.com/dlpage/gaoptout for available opt-out options.
Information may also be disclosed when required by applicable laws or regulations, in response to valid legal processes such as subpoenas or search warrants, or when disclosure is considered necessary to protect legal rights and address relevant security or compliance concerns.
Personal information may be used to deliver advertising or marketing communications tailored to customers’ interests. Individuals who wish to manage personalized advertising can review the available controls provided by advertising services, including Facebook at https://www.facebook.com/settings/?tab=ads, Google at https://www.google.com/settings/ads/anonymous, and Bing at https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads. Additional information about interest-based advertising is available through the Network Advertising Initiative at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. Visitors may also explore the Digital Advertising Alliance’s opt-out resource at http://optout.aboutads.info/. Available controls depend on the relevant service and its current policies. The website’s information collection and usage practices do not change in response to a browser’s Do Not Track signal.
Individuals residing in Europe may request access to personal information held about them and ask for inaccurate information to be corrected or for eligible information to be updated or deleted. Information may be processed to fulfill a purchase contract or for legitimate business purposes described in this policy. Personal information may be transferred outside Europe, including to Canada and the United States, as part of these activities.
California customers may request information, subject to applicable law, about certain personal information shared with third parties for their direct marketing purposes. The original policy identifies one request per calendar year and instructs customers to use the subject line “Request for California Privacy Information.” Requests may be sent by email to help@medicubes.it.com or by mail to APR US INC, 41 Greenfield, Irvine, CA 92614, United States, addressed to the Legal Department. The stated response period is 30 days, and the policy specifies that requests must be submitted through the designated email or postal channels.
California residents under the age of 18 who are registered website users may also request removal of content or information they have posted. A removal request does not guarantee complete deletion, as copies may remain if the material has been reposted or otherwise reproduced. Requests may be submitted using the contact channels specified above.
Order information is retained for business records unless and until a customer requests its deletion, subject to any applicable retention requirements. This policy may be revised periodically to reflect operational changes, updates to data-handling practices, or legal and regulatory developments. Customers are encouraged to review the policy from time to time to remain informed about how personal information is managed.
For questions, concerns, or complaints regarding privacy practices, customers may contact the privacy team by email at help@medicubes.it.com or by postal mail addressed to the Privacy Compliance Officer, medicube.us, Business Center, Suite 200, Irvine, California 92618, United States of America.
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